Question 1

What is the best software for managing a mobile home park?

Accepted Answer

My Park Office is built specifically for independent mobile home park owners managing 20–200 lots. It includes SMS rent collection, digital leases, maintenance tracking, and a tenant portal — all for $99/mo with a 30-day free trial.

Question 2

How do mobile home park tenants pay rent online?

Accepted Answer

With My Park Office, tenants receive a text message on the 1st of the month with a payment link. They tap the link and pay — no app download, no account creation, works on any phone.

Question 3

How much does mobile home park management software cost?

Accepted Answer

My Park Office costs $99/mo for unlimited lots and tenants. There's a 30-day free trial with no credit card required. Compare that to property management companies that charge 8–12% of collected rent.

Question 4

Do I need an app for mobile home park rent collection?

Accepted Answer

No. My Park Office uses SMS-based rent collection. Tenants get a text link to pay — no app to install, no account to create. This works especially well for older tenants who aren't tech-savvy.

Question 5

Can I manage digital leases for a manufactured home community?

Accepted Answer

Yes. My Park Office includes digital lease management with timestamped e-signatures and secure storage. Every lease is stored with a verifiable timestamp so you have legal protection if disputes arise.

Question 6

What is Park Autopilot?

Accepted Answer

Park Autopilot is My Park Office's fully automated monthly rent cycle. It sends pre-due reminders, payment-day links, day-3 and day-7 follow-ups for late tenants, and applies late fees automatically. The owner receives a daily SMS digest and only needs to act on escalations — typically under 15 minutes of work per month.

Question 7

Can mobile home park tenants submit maintenance requests by text?

Accepted Answer

Yes. Tenants text MAINTENANCE or click a link to submit a request with a description and photo. Every request is logged with a timestamp and tracked through resolution. My Park Office sends the tenant status updates automatically.

Question 8

Is My Park Office good for parks with fewer than 50 lots?

Accepted Answer

Yes — My Park Office is built specifically for independent owners with 20–200 lots. The Starter plan at $99/month (founding rate) covers up to 50 lots with all features included: SMS rent collection, digital leases, maintenance tracking, ACH payments, and Park Autopilot.

Question 9

How long does it take to set up My Park Office?

Accepted Answer

Most owners are fully set up in under 15 minutes. Upload your rent roll (spreadsheet or CSV), configure your due date and late fee settings, and automated rent reminders start immediately. My Park Office can also import your data from a photo of your existing records.

Question 10

Can I manage multiple mobile home parks in one account?

Accepted Answer

Yes. The Portfolio plan ($249/month) supports multiple parks under one login with a consolidated dashboard, unified rent roll, and combined reporting across all parks.

Question 11

Does My Park Office charge transaction fees?

Accepted Answer

My Park Office does not add extra transaction fees on top of standard payment processing rates. ACH bank transfers are included in all plans at no per-transaction surcharge.

Tenant	Lot	Monthly rent	Status
Carol Johnson	#12	$650/mo	Paid
Mike Torres	#7	$725/mo	Late
Linda Park	#22	$600/mo	Pending
James Wu	#35	$710/mo	Paid
Betty Rivera	#3	$680/mo	Pending
Ron Mitchell	#18	$640/mo	Paid
Diana Lopez	#29	$695/mo	Late
Gary Thompson	#41	$660/mo	Pending

Overview